Porters Liquor & Corporate Designs

Online Ordering Platform

FAQ’s Guide

How do I log in?

Go to > iba.corpdesigns.com.au   

What is my username and password?

Please see below.

Please enter it EXACTLY as it appears below (upper/lower case).

Once my order is placed, how long do I need to wait to receive it?

Porters Liquor uniforms are not held in stock and are made to order. Please allow approximately 3 working weeks for dispatch (excluding weekends & public holidays).

Will I be charged freight?

Standard freight charges will be applied to all orders and calculated based on your location and the size/weight of your order. The best available price/courier will be used.  

No delivery to PO Boxes or private addresses.

How is my order invoiced?

If you have selected ALM Customer Number as your payment method, this will be billed through your ALM or IBA state office. You do not need to take any further action.

If you have selected Personal Purchase as your payment method, our Orders Team will enter and raise an invoice that will be emailed to you. Payment instructions will be provided in the email and on the invoice. Once the invoice is paid in full, your order will be processed. 

Who can I contact if I have an enquiry?

Please call our main office line 07 3900 3888 or email orders@corpdesigns.com.au. If you are enquiring about an order in progress, please ensure you provide the team with your order number on your web confirmation.

Cellarbrations & Corporate Designs

Online Ordering Platform

FAQ’s Guide

How do I log in?

Go to > iba.corpdesigns.com.au   

What is my username and password?

Please see below.

Please enter it EXACTLY as it appears below (upper/lower case).

Once my order is placed, how long do I need to wait to receive it?

Corporate Designs endeavours to dispatch orders with items held in stock within 3-5 working days (excluding weekends & public holidays). If it is an item that needs to be ordered in (e.g. winter items such as jackets, vests), please allow approximately 2-3 working weeks for dispatch.

Will I be charged freight?

Standard freight charges will be applied to all orders and calculated based on your location and the size/weight of your order. The best available price/courier will be used.  

No delivery to PO Boxes or private addresses.

How is my order invoiced?

If you have selected ALM Customer Number as your payment method, this will be billed through your ALM or IBA state office. You do not need to take any further action.

If you have selected Personal Purchase as your payment method, our Orders Team will enter and raise an invoice that will be emailed to you. Payment instructions will be provided in the email and on the invoice. Once the invoice is paid in full, your order will be processed. 

How do I organise an exchange?

Please email orders@corpdesigns.com.au if you require an exchange. Our Team will then email through an exchange/return form to complete. Once this form is completed, our Team will issue a Returns Authority if approved.

Please DO NOT send back any items unless a Returns Authority has been issued by Corporate Designs. Returns will not be accepted without a Returns Authority.

Who can I contact if I have an enquiry?

Please call our main office line 07 3900 3888 or email orders@corpdesigns.com.au. If you are enquiring about an order in progress, please ensure you provide the team with your order number on your web confirmation.

The Bottle O & Corporate Designs

Online Ordering Platform

FAQ’s Guide

How do I log in?

Go to > iba.corpdesigns.com.au   

What is my username and password?

Please see below.

Please enter it EXACTLY as it appears below (upper/lower case).

Once my order is placed, how long do I need to wait to receive it?

Corporate Designs endeavours to dispatch orders with items held in stock within 3-5 working days (excluding weekends & public holidays). If it is an item that needs to be ordered in (e.g. winter items such as jackets, vests), please allow approximately 2-3 working weeks for dispatch.

Will I be charged freight?

Standard freight charges will be applied to all orders and calculated based on your location and the size/weight of your order. The best available price/courier will be used.  

No delivery to PO Boxes or private addresses.

How is my order invoiced?

If you have selected ALM Customer Number as your payment method, this will be billed through your ALM or IBA state office. You do not need to take any further action.

If you have selected Personal Purchase as your payment method, our Orders Team will enter and raise an invoice that will be emailed to you. Payment instructions will be provided in the email and on the invoice. Once the invoice is paid in full, your order will be processed. 

How do I organise an exchange?

Please email orders@corpdesigns.com.au if you require an exchange. Our Team will then email through an exchange/return form to complete. Once this form is completed, our Team will issue a Returns Authority if approved.

Please DO NOT send back any items unless a Returns Authority has been issued by Corporate Designs. Returns will not be accepted without a Returns Authority.

Who can I contact if I have an enquiry?

Please call our main office line 07 3900 3888 or email orders@corpdesigns.com.au. If you are enquiring about an order in progress, please ensure you provide the team with your order number on your web confirmation.